FAQ


Payment methods
Our website accept credit cards and PayPal.

Free shipping
Shipping is free anywhere in Canada with any purchase of $ 150 or more.


Delivery times
Please allow 2 to 3 working days for the preparation of your order.
Then allow 3 to 7 working days for standard delivery.
Please note that with the current pandemic situation, delays beyond our control may occur.

For in-person pickup in Rimouski, please contact us by email to set up a time for the picking. We will also email you the address.

Return and Refund
You can get a full refund if you return a item damaged or defective within 15 days of the date of purchase and we request a photo as proof. You will be refund by the same payment method. The refund is made within days of receipt of your item. The transport costs for a return are at our expense. However, if the item is returned due to incorrect size ordered or otherwise, the return shipping costs will be at your expense. Returns and refunds do not apply to items sold during a final sale.